Date:

November 20, 2008
8:30am-4:00pm

Location:
The University of Tulsa

Fees:
Regular fee -  $195
Early Bird Registration - $175
Groups of 4 or more - $145 per person

 

The Polished Professional:
21^st Century Manners for Business and Beyond

We eat at our desks in front of our computers; email replaces face-to-face conversation.  It’s no wonder our manners are rusty.  One news article went as far to say what we see today is “an ill-mannered workplace epidemic.”  Somehow we have come to think that as long as we have the required skill set for the job, our manners don’t matter.

In reality, today’s competitive business climate and global economy, proper protocol and etiquette are playing a paramount role in day-to-day business encounters.  And companies today are often appalled by behaviors unbecoming an employee.  This seminar is specifically designed for people (and companies) who want to polish their skills and improve their professional image. 

This six-hour seminar covers various forms of business etiquette:  first and lasting impressions, the power of the handshake, protocol for introductions, business card etiquette, the art of business dining and entertaining, network savvy, technology etiquette, and more. 

But the class is not like mom scolding you for your poor manners.  Information is presented in a relaxed style that cuts to the heart of today’s etiquette concerns.  You can practice what you learn at a soup and salad lunch.

Build your confidence by knowing the right etiquette.  Participants will learn to:

• Demonstrate the different levels and components of proper introductions

• Recognize how to make a powerful, positive impression

• Present and receive business cards with proper protocol

• Understand the concepts and functions of business dining and entertaining

• Successfully navigate a business meal

• Develop an action plan to improve networking skills

• Present the value of appropriate techno-etiquette

 Instructor:

Jana Christian is a leading expert in the etiquette and protocol industry. Founder of The Etiquette School of Oklahoma, she has been a speaker, teacher and consultant in this for more than 20 years. 

Her credentials include certification from The American School of Protocol and the American Business Institute. She is actively involved in ABETA(American Business Trainers Association), Toastmasters International and she is a certified judge for the Miss America pageant.  Her background includes: modeling, pageants and stage performance.  She is the author of The Etiquette Edge, a weekly etiquette tips column and is a featured expert quoted by newspapers and publications. She currently serves on the Board of Directors for the Owasso Chamber.

Her clients include: The University of Tulsa, Southern Hills Country Club, Tulsa Country Club, Girls Scouts Empire of America, Public and private schools, executives and political figures and variety of others..