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Dates:
New Dates to be Announced

Time:
8:00 a.m. - 5:00 p.m.

Location:

TU Campus
 

Fees: $425 per person.
Early bird: $375 per person.

Teams of 4

  or More: $325 per person.

 

 

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Transform Your Firm
Detailed Outline

Module 1: Communication Skills for the Professional Organization

  • Identify behavioral styles with DiSC® and communicate more effectively

  • Improve the critical skill of active listening

  • Why it is vital to align the customer's expectations with the organization's capabilities

  • How communication establishes the image of your business in the client's mind

  • Develop the questions that you need to uncover your client's business needs

Module 2: Personal Marketing - Keys to Business Development

  • Learn a process for developing new client contacts

  • Discover the secrets of effective networking

  • Methods that top professionals use to build rapport and forge critical business relationships

  • Position yourself in a unique way and differentiate yourself from the competition

  • Understand why providing value first will lead to strong business relationships later

Module 3: Align Your Organization to Sell

  • How failure to align your company around the sales function is robbing you of sales and repeat business

  • How organizational dysfunction creates barriers to serving your customers effectively

  • Why job descriptions should be linked to your organization’s Key Result Areas

  • Why a unique selling proposition (USP) is critical to your company

  • Importance of differentiation and why you MUST separate your company from the competition

 Module 4: Effective Sales Planning

  • Methodology for qualifying your prospects and determining the if you should do business

  • Create specific sales plans using the exclusive Vmax SMART™ Planning System

  • Setting goals and keeping score is critical to personal accountability

  • Determine value of each client and prioritize your investments in them

  • Learn to “blueprint” prospective clients and devise a plan to build business relationships

Module 5: The Sales Process

  • Identify your company’s corporate strengths and capabilities

  • Develop an effective sales process that can be measured and tracked

  • Prepare and conduct effective interviews that uncover your prospective client’s real needs

  • Determine roles and relationships within your organization to build connections with your client

  • Develop effective follow-up strategies to ensure your client’s long-term loyalty

 Module 6: Face-to-Face with the Client

  • Determine what your prospective client expects to accomplish (their desired results, not yours)

  • Build credibility and “earn the right” to do business with the prospect

  • Develop the skill of asking good questions and determine the exact information your company needs to sell to your prospective clients 

  • Learn how to deal effectively with objections to your value proposition

  • Structure a win/win agreement: align your expectations with the client, agree on the expected outcomes, and establish the standards of performance

Back to Course Overview

   

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Page last updated: December 7, 2006